DR, TERRY BECKET Terry was a Technical Manager at Bell Laboratories, in both Columbus, Ohio and Naperville, Illinois. At AT&T Bell Laboratories, Dr. Beckett was instrumental in both hardware and software architecture design and support. This included real time operating system design, software performance analysis, Highly reliable computer design (the 3B20D processor), micro programming, software debugging tool design, 5ESS System project management, integration testing, customer support of the 5ESS Switching System and the 2STP Signaling System, and migration of the 2STP development platform from an Amdahl mainframe to a SUN based distributed computing environment. THOMAS M. O' LEARY Tom was employed by AT&T for over thirty (30) years. He held many different positions including: Director of Manufacturing and Development. In this position, Tom was responsible for changing out the main processor for all toll-switching systems in the AT&T network. This project was defined as critical due to the potential disruption effect on AT&T's major revenue stream. Tom was also the Chief engineer for reconfiguration into a high velocity, high product mix environment. This project consisted of infrastructure facilities, layout, product flow and procedures. DILIP PATEL Mr. Patel brings more than 27 years of business and technical operations experience to SOFTLAND / LCSI. He has experience in business analysis, strategy planning and implementation, general and program management, technical management and operations management across a broad range of products within Lucent Bell Labs. He recently retired from Lucent Technologies as Director of CRM -IVR R&D programs. Mr. Patel has successfully planned and launched new products into the global market by working closely with marketing, manufacturing, engineering, customer support, sales and other business functions. In 1996 - 1997 he was the Managing Director of the Tata/Lucent joint venture in India and Managing Director of the first Bell Labs in India at Pune of which he was also the founding father. He has BS and MS degrees in Eng from the University of Portsmouth and Columbia University respectively PADMANABHAN SATHYA Sathya was a Systems Engineer for AT&T Bell Labs, Columbus, Ohio. There he engineered nationwide messaging systems for 80 million people. As a software developer, Sathya developed and designed development and maintenance software tools for the 2STP, network software for signaling, and performed integration of SS7 based signaling software. DR. RAGHU VENUGOPAL Dr. Raghu Venugopal worked at AT&T Bell Laboratories, in both Columbus, Ohio and Holmdel, New Jersey. During his 10 year tenure there Dr. Venugopal was instrumental in a wide range of activities spanning manufacturing, telecommunications, and software development. Dr. Venugopal Designed and developed ``Manager Controller" which was patented. He designed and developed Workflow systems for Lucent Technologies. Dr. Venugopal received the extraordinary contribution award each year during the 10 years he was at AT&T.